Support

Support & Contact

Official support channels and frequently asked questions.

Contact

Email

Response within 24 hours.

[email protected]
Telegram

Fastest response channel.

@BitFlashX
Website
bitflash-x.com

FAQ

Software won't start

Install .NET 8.0 Runtime from dotnet.microsoft.com/download

License key not working

Make sure you copy/paste the full key. Contact support if issue persists.

Balance shows 0

Check your internet connection and restart the software.

Transaction stuck on Pending

Complete the PAY FEES step to broadcast your transaction.

Before Contacting Support

Please have ready: your license key, your Device ID (shown in the app), a description of the issue, and a screenshot if possible.


© 2026 BitFlashX. All rights reserved.